When buying our item(s), you agree that: (i) you are responsible for reading the full item listing before committing to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.
We may permanently or temporarily terminate or suspend your access to order our products without notice and liability for any reason, including if in our sole determination, you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and any services.
We reserve the right to modify these terms occasionally at our sole discretion. Therefore, you should review these pages periodically.
Custom Artwork & Revision Policy
Please note that creating custom artwork that is not based on our standard templates will incur a design fee. Additionally, any revisions to the custom artwork will be subject to a $35.00 fee per revision. Please contact us before placing your order to discuss your design needs and receive an accurate quote.
Pricing Online Store
Our online product prices may change at any time.
Ordering and Shipping
Customers are required to read the Ordering and Shipping process information. Orders are to be placed in our online store only. We will contact you if we require clarification about your order. Custom orders may take longer to process. We will provide you with a proof for your approval and will allow for one revision; each additional revision will be an additional $35.00. Upon final approval, the order will take 3-5 business days (or better) to complete, not including shipping time. We DO NOT ship internationally. Depending on your location and timing, shipping out will take approximately 3-5 business days. When ordering, be mindful of Statutory Holidays and closures which may delay shipping. A signature confirmation is required to release the delivery.
Product Delivery
Products are required to reach the customer within 10 business days of shipping. On-site storage is not permitted.
Privacy Policy
We take your privacy seriously and are committed to protecting your personal information and ensuring that it remains confidential and secure. We collect personal information solely for the purposes of order processing and customer service. We do not share your personal information with any third-party companies or individuals unless required by law. We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Your personal information is only accessible by a limited number of employees who have special access rights to such systems.
Promotional Emails and Content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Payment Methods
All orders must be paid for before order processing.
Accepted forms of payment are:
- Visa or Mastercard Credit cards
- Apple Pay
- Interact E-transfer can be made to info@grindandgraft.ca